Shipping policy

Shipping and Delivery Policy

Shipping fee
- Nationwide flat rate of 250 yen (tax included)

It usually takes 2 to 3 days for delivery.
*It may take about 6 days for delivery to distant destinations such as Hokkaido, Okinawa, and remote islands. (Excluding some areas. Delivery may be delayed due to shipping and traffic conditions during the shipping company's peak season, New Year holidays, and bad weather.)

- The products in the “Yu-Packet” to be posted in the mailbox.
- Delivery date and time cannot be specified.

 

[For the purchase orders more than 5 items]
The items will be delivered by Sagawa home delivery service.

 

*TOSCOM is not responsible for any loss or damage. In the event that an item is returned due to an unknown delivery date, the customer will be responsible for the return shipping costs.