Legal notice

Company
TOSCOM CO., LTD
Chief Operations Officer
Ryo Kitahara
Address
130-1 Shiozaki, Shinonoi, Nagano, Nagano 388-0014
Phone number
026-292-2140
Email address
customer@toscom-inc.co.jp
Payment
Credit card
Required amount other than the price of goods
Nationwide flat rate 250 yen.
Minimum order
1
Expiration date
Please pay within 3 days.
If payment is not received within 3 days, the order will be cancelled.
Delivery
The product will be shipped within 2 or 3 days after confirming payment.
For other payment methods, we will ship within 2 business days after your order if there is no specified date. (Excluding year-end and New Year holidays, summer holidays, and GW)
Delivery method
Delivery by shipping company after we make arrangements
Returns and Defective Products

In case of "defective goods or our mistake in goods," we will be responsible for the cost
Please contact us in case of any accidents such as damage during shipping.
We will send you a new item as soon as possible at our expense for both shipping and handling.


【Return policy】
*In case of defective products or mistakes in our products
*For the customer's convenience: "Wrong product ordered", "Wrong number of items ordered", etc.
 - Only unopened and unpacked products will be accepted.
- Shipping charges for returns are the responsibility of the customer.
- We do not accept exchanges for other products.

【Return Method】
Please contact us via e-mail or contact us.