Privacy policy

TOSCOM CO., LTD (hereinafter referred to as "TOSCOM") recognizes that it is our corporate social responsibility to respect and appropriately protect the privacy of our customers, and handles personal information in accordance with the Personal Information Protection Law and other related laws and regulations.

 

1. Customer information

The term "customer information" as used in this policy refers to "personal information" as defined in the Personal Information Protection Law, and includes information that can be used to identify a specific individual by name, date of birth, address, telephone number, e-mail address, or any other description contained in such information.

 

2. Use of customer information

We will use customer information only to respond to inquiries from customers.

 

3. Outsourcing and Provision of Customer Information to Third Parties

We will not provide customer information to third parties without the prior consent of the customer, except in the following cases
(i) When we outsource part or all of the customer information to a third party to the extent necessary to achieve the purpose of use.
(ii) When a national or local government, or a person or entity entrusted by one, requires disclosure of information within the scope prescribed by law.
(iii) Other cases permitted by the Personal Information Protection Law and other laws and regulations.
In the event that we outsource the handling of customer information to a third party, we will provide appropriate guidance and management to the outsourced party to ensure that they maintain security control.

 

4. Management of customer information

In accordance with Article 20 of the Act on the Protection of Personal Information, in order to keep customers' personal information accurate and up-to-date and to prevent unauthorized access to, loss, damage, falsification, or leakage of personal information, we maintain a security system, improve management systems, and provide thorough employee training. We will promote the protection of personal information by implementing safety measures and taking other necessary measures.

 

5. Joint use of personal information

We may share customer information with related businesses of this site under our management responsibility to the extent necessary to achieve the purpose of use.

 

6. Use of cookies

A cookie is a small piece of data that is sent to your browser from a web server and stored as a file on your disk. The web server can identify your computer by referring to the cookie, which allows you to use our website more efficiently.

Depending on your browser, you may be able to change its settings to disable the cookie function, but you may not be able to use all or part of the services on the web page as a result.

 

Inquiries about our privacy policy

For any complaints or inquiries regarding this Basic Policy or the handling of your personal information and personal data, please contact us at the following address:

TOSCOM CO., LTD.
130-1 Shiozaki, Shinonoi, Nagano, Nagano 388-8014 Japan
TEL +81-26-292-2140
(Weekdays 8:00 - 17:00 *Except GW, Summer and New Year holidays)